Shipping policy

Carried Charm currently ships to the continental US only.

If the order has not been processed or shipped and you need to modify your mailing address, please notify Carried Charm immediately at carriedcharm@gmail.com

Carried Charm is not able to combine orders once processing has started. If you'd like everything shipped together, please place items in one order at checkout.

Orders are typically processed and shipped within 1-3 business days after payment has been received. Delivery time is separate and based on the carrier. 

Processing and delivery times are estimates — actual times may vary by peak seasons and destination.

Please use tracking information to follow the package after it has shipped.

Carried Charm is not responsible for any delays, late arrivals, inconvenience, lost or damaged packages, or any expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk, including, but not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.

If your package is missing, please submit a search request on the USPS site: https://www.usps.com/help/missing-mail.htm

If your package is lost or damaged, you may be able to file a claim with the USPS according to the requirements and instructions on the USPS claims site:  https://www.usps.com/help/claims.htm